Description

Job Description
OSF Digital is a global Salesforce partner with more than 2,200 people and a strong presence across APAC.

We help organisations solve complex business challenges through practical, outcome-led Salesforce delivery - spanning Data Cloud, AI, Marketing, Service, Commerce and emerging technologies.

A Business analyst's responsibilities include helping to define business problems via in depth investigation and gathering of technical and non-technical information. Once the issue is clearly understood, they outline detailed requirements for a solution and ensure the delivered solution meets those business requirements.

Key Responsibilities:

• Collaborate with stakeholders to understand business needs, goals, and requirements.
• Conduct thorough analysis of existing business processes, systems, and workflows.Identify areas for improvement and propose solutions to enhance operational efficiency and effectiveness.
• Gather and document detailed business requirements, user stories, and functional specifications.Facilitate workshops and meetings to elicit requirements and gather feedback from stakeholders.
• Collaborate with development teams to ensure clear understanding of requirements and effective solution delivery.
• Conduct feasibility studies and impact assessments to evaluate proposed solutions.
• Analyze and document business processes, data flows, and system interactions.Perform gap analysis to identify discrepancies between current and desired states.
• Assist in the development and execution of test plans and test cases.
• Provide support and guidance to stakeholders throughout the project lifecycle.Stay up-to-date with industry trends, emerging technologies, and best practices in business analysis.

Requirements

Competencies

• Proven experience as a Business Analyst or in a similar role, analyzing and improving business processes.
• Strong understanding of business analysis methodologies and best practices.
• Experience working in an agile development environment.

Skill Set

• Ability to facilitate workshops and meetings with stakeholders.
• Effective collaboration and stakeholder management skills.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal abilities.
• Proficiency in requirements gathering and documentation.

Languages

• English
• Japanese

Education

• Bachelor's degree in Business Administration, Information Systems, or a related field.Relevant certifications in business analysis (e.g., CBAP, CCBA) are advantageous.