Description

Global Media Operations Lead

Location: 1HQ (London)
Type of contract: Full-time, Permanent

About the Function:

Our Marketing team are creators, helping to build and nurture some of the world's most loved brands. We craft amazing connections with people around the world to celebrate our brands' legacies and reimagine them for the world today, and into the future.

Everything we do is underpinned by a deep understanding of our consumers, behaviours, trends, and technologies. Using our genius and creativity, we unlock our brands' uniqueness, understand their purpose, and put them at the heart of celebrations everywhere. Together, we're celebrating diversity and challenging stereotypes through our advertising and marketing. Wherever your talents lie, from Design to Consumer Planning, you'll be celebrated and supported in our inclusive culture.

About the team:

In Consumer Digital Transformation, our objective is to provide world-class consumer experiences that drive brand & business growth in an efficient and sustainable way. We do this via 5 'engines' focused on driving consistent capability, technology and operating models to deliver this transformation across marketing fields (Scaled Reach, Content, Digital Commerce, Marketing Effectiveness and Data) supporting markets and brands to deliver their shape of A&P. These engines are enabled by a transversal MarTech Transformation Office, to scale these kinds of outcomes in repeatable way.

About the Role

The Global Media Operations Lead plays a pivotal role in operationalising Diageo's $1bn+ media investment. Reporting to the Global Head of Media Operations, this role ensures consistent governance, effectiveness, and capability across our global media ecosystem driving excellence in AdTech adoption, media performance, and data-led decision-making.

The role bridges strategy and delivery, ensuring our markets, agencies, and technology partners are equipped to execute media operations with precision and accountability.

Key Responsibilities

• Operational Leadership: Drive day-to-day global media operations across paid, retail, social, and earned channels ensuring adherence to the Diageo Marketing Code, TMP, and Brand Safety Framework.
• AdTech Enablement: Drive global adoption of key capability and other scalable ad-tech solutions, proving out pilots and supporting markets to scale pilots
• Performance & Measurement: Leads on reporting requirements, translating taxonomy and data into actionable insights. Ensures media reporting powers business intelligence, with responsibility for savings tracking, investment governance, and visibility of media sufficiency benchmarks across markets.
• Partner & Vendor Management: Manage global partner relationships ensuring readiness for rollouts and aligned messaging and owns ongoing innovation roadmap.
• Governance & Compliance: Act as subject matter expert on Brand Safety, Ad Fraud, and media compliance issues.
• Capability Building: Develop and maintain operational toolkits, training materials, and best practice communications to upskill regional and market teams.
• Cross-Functional Collaboration: Connect media operations with data, procurement, and legal to ensure efficiency, transparency, and regulatory alignment.

Leadership Capabilities

• Collaborative leader, able to navigate cross-functional and cross-market stakeholders with influence and credibility.
• Detail-oriented with strong organisational skills, able to manage multiple projects, vendors, and partners simultaneously.
• Confident communicator with the ability to distil complex data and processes into simple, actionable insights.
• Proactive mindset and capable of identifying opportunities for automation, optimisation, and simplification.

Qualifications & Experience

• 8+ years' experience in media operations, media planning, or digital transformation, ideally within a global organisation.
• Deep understanding of media performance measurement, AdTech, and Brand Safety solutions.
• Experience working with global agency networks and/or media technology vendors.
• Proven success in operationalising technology-led efficiency programs.
• Bachelor's degree or equivalent experience in Marketing, Business, or Data Analytics.

Success is Measured By:

• Global adoption of media operations tools and frameworks
• Delivery of measurable savings and efficiency improvements
• Reduction in manual processes and reporting overhead
• Enhanced stakeholder satisfaction and cross-market alignmen

Working with Us

Flexibility is key to success in our business and many of our people work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.

• We offer a highly competitive rewards and benefits package including: Modern work life balance policies and wellbeing activities
• Annual merit increases
• Annual bonus
• Share options

Our purpose is to celebrate life, every day, everywhere. And crafting an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you'll be encouraged and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more.

Our ambition is to build the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of crafting the next generation of celebrations for consumers around the world.

Feel encouraged? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.