Description

• Import Document Management
• Receive and verify import document packs including invoices, bills of landing, packing lists, certificates of analysis, certificates of origin and insurance documents.
• Track expected arrivals and ensure documentation aligns with shipment timelines.
• Ensure all documents meet import compliance requirements, including product descriptions, HS codes, weights, quantities, and Incoterms.

• Systems & Record Accuracy

• Maintain accurate documentation records in internal systems.
• Upload and archive all import documentation in accordance with corporate traceability and audit standards.

• Customs & Compliance Coordination

• Provide validated document packs to customs brokers and respond promptly to requests.
• Confirm regulatory requirements are met for each shipment.
• Support FSQR and regulatory processes by ensuring required documents are available.

• Stakeholder Communication

• Communicate with suppliers to obtain missing or corrected documents.
• Notify internal teams of shipment status and documentation readiness.
• Liaise with logistics providers regarding delivery and routing specifics.

• Issue Resolution

• Identify documentation discrepancies early and escalate where required.
• Follow up with carriers when documentation mismatches occur.
• Support root-cause analysis on recurrent documentation issues.

• Continuous Improvement

• Recommend enhancements to documentation processes.
• Contribute to SOPs related to import flows and document control.
• Other Duties as Assigned

• • Experience working within supply chain, logistics, or import/export documentation.
  • Strong attention to detail and ability to interpret commercial and shipping documents.
  
  
  
  • Understanding of Incoterms and import regulations.
  
  Preferred Qualifications
  
  
  • Experience in food or ingredient imports.
  
  
  
  • Familiarity with SAP and SharePoint.
  
  
  
  • Knowledge of regulatory documentation (COA, RSPO, COO, etc.).