Description

Job Description

The Project Manager (PjM) is responsible for coordinating and delivering skilling and learning projects, ensuring timely completion, stakeholder engagement, and proactive risk management. This role requires strong organizational skills, adaptability, and the ability to collaborate across diverse teams and functions.

Key Responsibilities

Project Coordination & Delivery

• Manage project activities including course localization, metrics reporting, material translation, and workshop facilitation.
• Oversee creation, upload, and maintenance of learning materials and resources in various repositories.
• Support publishing and re-publishing of courses and learning paths, including updates for textual changes.
• Lead onboarding and coverage for team absences, ensuring continuity during out-of-office periods.

Stakeholder Engagement

• Collaborate with stakeholders, instructional designers, facilitators, and sponsors to align project goals and deliverables.
• Draft communications to encourage feedback, survey responses, and workshop participation.
• Serve as a point of contact for stakeholder reviews, feedback, and publishing requests.

Reporting & Documentation

• Prepare weekly reports, track course metrics, and maintain comprehensive project documentation.
• Monitor consumption metrics and maintain accurate records of risks, issues, and resolutions.

Risk & Issue Management

• Identify and address project risks, including delays in localization, pending stakeholder reviews, and technical challenges.
• Develop contingency plans for team absences and access issues, coordinating with support personnel as needed.

Team Collaboration & Upskilling

• Assist team members with upskilling activities, tools, and skills.
• Support cross-team collaboration and coverage during out-of-office periods, sharing best practices.

Qualifications

• Experience managing multiple projects in a skilling or learning environment.
• Strong communication and stakeholder management skills.
• Ability to analyze and report project metrics and utilization.
• Proactive approach to risk and issue management.
• Familiarity with course publishing platforms, localization processes, and reporting tools (e.g., Power BI).
• Collaborative mindset and adaptability to support team members and stakeholders.
• Familiarity with the content development process and various authoring tools.

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