Description

About this opportunity

**This is iPECS position**

We are looking for a highly motivated and strategic Product Manager to help evolve the iPECS cloud communications platform into an AI-powered interaction platform across voice and digital channels. You will own meaningful product areas, collaborate with global teams, and turn customer needs into impactful product experiences.

Key Responsibilities

• Own the product vision, roadmap, and priorities for assigned product areas.
• Lead the product lifecycle from customer discovery through launch and continuous improvement.
• Translate customer and partner needs into clear requirements, user stories, and a value-driven backlog.
• Work with UX, Engineering, QA, and business stakeholders to drive agile delivery and make product trade-offs.
• Use data, metrics, and AI-enabled tools to improve outcomes and support product decisions.

Required Qualifications

• 5+ years of product management experience in software, SaaS, cloud, or related industries.
• Strong English communication and stakeholder management skills, with high ownership and adaptability.
• Strong customer focus and practical problem-solving skills.
• Agile experience in product management or development.

Preferred Qualifications

• Experience with UCaaS, CCaaS, telecom, or communication-related products.
• Experience with AI-enabled products, cloud platforms, APIs, integrations, or B2B SaaS.
• Solid technical fluency and experience collaborating closely with Engineering.

Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Korea (the Republic of) (KR) || Seoul

Req ID: 783134